Respected sir/madam,
These people are unbelievably rude... As a first time home buyer, we were told that 21st mortgage was the way to go by a local realtor. Should have known when the interest rate came back at 12.5%, but we figured it was a penalty for not having much credit out there. Almost immediately they would start calling a few days before our loan was even due, and then if we were not home or did not answer our phone, they would start calling our references. ridiculous! In 2011 We were in a car accident and were unable to pay our payment on-time, I asked them if they could re-age our loan and let us tack that months payment onto the end of our loan because my husband was out of work for a month. They replied that they never do loan modification and that we needed to call family or sell some of our possessions to pay. Needless to say, we ended up paying late and They have been harassing us every month. They call family and friends and tell them lies, they have even called my husbands place of work and have said some downright evil things about my husband. We are ready to just leave our house and let hem have it due to their behavior. DO NOT DEAL WITH THIS COMPANY!