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Feb
26
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Calle me a thief
Respected sir/madam,
MOVIE WAS RETURNED- 26 DAYS LATER WE WERE CHARGED FOR THE MOVIE-CALLED CUSTOMER SERVICE AND THEY SAID THEIR SYSTEM IS INAFALLABLE EVEN WHEN I POINTED OUT IT WAS IN FACT SIMPLY A COMPUTER AND DID HER COMPUTER EVER HAVE A \\\"ERROR\\\" AND SECONDLY HUMANS OPERATE PROGRAM STOCK AND INVENTORY ALL THE DISCS!- WAS TOLD FLAT OUT THAT THEY TRUSTED THEIR SYSTEM SO EITHER WE \\\"LOST\\\" THE DISC OR WE MUST HAVE \\\"FORGOT\\\" TO RETURN IT. SHE ASKED IF I WAS \\\"SURE I COULDREALKLY DID RETURN IT\\\" AND MY RESPONSE WAS \\\"AS SURE AS YOU ARE IN YOUR \\\"COMPUTER\\\" NEEDLESS TO SAY WE HAD TO FILE A DISPUTE WITH OUR BANK FOR THE CHARGE- I FIND IT VERY INTERESTING THAT REDBOX ALOOWS MINIMUM WAGE EMPLPOYEES TO MAKE THESE SIGNIFICANT BUSINESS DECISIONS- JUST LOOK AT THE POOPY CUSTOMER SERVICE REPS DIRECT COMMENTS \\\\ ONE OF HER COWORKERS WHISPERED IN HER EAR\\\" THAT A CUSTOMER WAS A \\\"ISSUE\\\" SO REALLY THE CUSTOMER SERVICE REPS ARE REDBOX \\\"RENTAL POLICE\\\" THEY KNOW WHEN YOU ARE TELLING THE TRUTH OR LYING BASED ON HOW MANY ISSUES YOU HAD WITH THEIR COMPUTERS AND WHETHER OR NOT YOU THREATEN THEM RIGHT AT THE BEGINNING OR WAIT A LITTLE WHILE- ENOUGH SAID THATNK YOU FOR CONFIRMING MY DECISION TO NOT RENT FROM YOU EVER AGAIN- OH WAIT- TOO SOON TO MENTION THAT??? WOWWW
Post by kellerpond
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