This washer went dead one month after its warranty. If that were not bad enough, Sears comes to my home and states "this is why I do not purchase Frigidaire". Furthermore, he then wanted two house call charges, the cost of the part, and labor. The part is a door switch for $82 I just paid for at brand-X, but he was charging me nearly $240.00. Even worst, the entire bill would have been nearly $400.00. I barely paid over $650.00. He then stated "well look at the price you paid. You did get a good deal." I had to pay him $70 to get rid of the buggar and to then call Sears, which could care less (simply amazes me)! I purchased over four very large utility machines at Sears in nine years. I will most likely never purchase from Sears anything of the likes from this point forward as I cannot trust their support. As far as Frigidaire is concerned, from day one the thing barely worked properly.