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Unauthorized charges
Respected sir/madam,
Direct Finance asked for my bank details as proof of my bank account, I was reluctant to give these but they stated it wasn't for the purpose to take out a fee and reassured me to give these, They had taken 39.99 out of my account which incurred a bank charge of 35.00 so i have incurred a total of 75.00 because of this company who I had not heard from since, had not contacted since and have not even provided me with a loan/lender. I have complained and asked for my money back, as it was an illegal transaction that they did, by phone, fax and post providing them with a bank statement as evidence of this transaction. They are very rude and say they are unable to help me at the moment and this has been going on for 3 months now which is ridiculous, please help.
Post by Rezan
1 Comments and Trackbacks (Add your Comments)
Posted: 15 May , 2012 by Sherry  
Paid Google to upgrade my Picnik photo account and they accepted my $25 annual fee even though they were already sending out notices that they were closing Picnik. If you didn't retrieve your pictures by a certain date then they were lost and I have yet to see a refund even though email said it would be taken care of. It's sad that that got rid of a great product, it's unethical to take an annual fee for a product you know will not be running for even two more months and NOT REFUND THE ANNUAL FEE! Very disappointed in Google as I was loyal to them, brought them in new customers and the best they could do for me was loss my stored pictures and keep my money. And you want me to sign up for Google+, are you even serious? Come on Google, you are running a business aren't you?
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