Instaflix, New York, New York complaints | Scams, Frauds and Reviews.
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Apr
4
Instaflix, New York, New York Send Email
Charged late fee even though I wasn't late
Respected sir/madam,
I rented two movies. One was watched and returned for the one day period. The other was watched and returned for a two day period. They charged me a late fee for both movies even though only one was late. I called their customer service and they didn\\\\t take the charge off. They were extremely rude and unhelpful. I don\\\\t think they have any intention of taking off any charges even if it was their mistake. Please be aware, make sure you read your statements and know exactly when you are receiving and returning your disk. I put the charge in dispute with my credit card. I know it\\\\s only $1.31 but a terrible company (or any company) doesn\\\\t deserve to make money without the exchange of goods or services.
Post by tree12346
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