Respected sir/madam,
I am using airtel connection more than 6 years, since past 3 years i see airtel cheats everyone in india. In such a way they use marketing tactics get customer and cheat them. Now this is new way in india big telephone companies are start cheating. It was my 5th time i was cheated by airtel about false information. Everyone knows that interstate for calls made local by bharathi (airtel) and bsnl. Recently i got sms message like ' recharge for 440 get rs 100 normal talktime and 400 mins of free local airtel to airtel talktime'. I got recharged and i got rs 100 talktime and 400 mins aitel to airtel. But the think is after i made several calls to my brother, he is in same state and another city i got charged from my normal talktime. Airtel gives the meaning that here local means only local city it seems, i called up asked about this and i got shocked 'airtel knowingly does everything ' - 'airtel the clever cheater' the call center guys are also gives the same meaning that what i was that, after they clarified with the manager, they can able to give different meaning. So far at least i inquired many who're unwillingly holding that number just sake of retain the old number. This is really f***ing company. Don't get cheated. Almost it cheats everyone in different way. Many people are crying because of these cheats. Beware of airtel. Go for bsnl or reliance (these guys having poor service but never cheats others).