I am Nalini Hasgekar, Resident of Mumbai. On Sunday 14th June 2009 Two gentlemen One Named Mr. Prashant Sawardekar came to my door with a New scheme of Airtel. I took two SIM cards by paying Rs. 500/- per card(Total Rs. 1000). Mr. Sawardekar said the SIM will get activated after 24 hrs. On Monday 15th June I received a call from Airtel asking permission for activation. Since I had somemore queries regarding the charges, the officer online said she will keep the activation on hold and I should contact Mr. Sawardekar. Next day i.e. on Tue. 16th June 2009 a person came to my residence for varification. On Wed. 17th June I received again a call asking permission to activate the card I agreed to it. The officer online then explained me the way of their billing and said in the beginning I will get a bill for 15 days to adjust the next bills monthwise. I said ok. However since that day to date my both cards are not activated. when I try to call, I get answer that the outgoing call facility is not available. Since that day I tried to call at customer care no. and also to Mr. Sawardekar . The two times he said he will see and solve the problem but therafter he is avoiding talking to me and gives messages through other staff that he is busy or he is not there. If he has given his personal mobile no.to me, how can in his absence his moblile is picked up by others. According to me if 200 min. are free per month, I should have 100 mints free for 15 days. If now I get the bill for 15 days, then what about the free calls ? Will they be get carried over . In any case I am very much disappointed with Airtel and also heard enough from my friends and relatives. I wish to discontinue and money should be refunded back