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Sep
26
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Excessive charges
Respected sir/madam,
I rented 2 Redbox movies for 2 days. When I returned them I reviewed by account and I had been charged 9 times. When I called Redbox the customer service person told me they have the right to use your card when you get movie, okay thats a 24 hour rental. Then they charged me a seperate 2 day fee, so thats three charges on a 2 day rental for one video. Repeate that, that makes six charges for two videos on a two day rental. Then there were an extra 3 charges to total out 9 charges for 2 videos for 2 days. Supposedly they will return some of this money in 5-7 business days, but as the customer person was not making any sence at all, I hardly doubt Ill see my money and I will never use another Redbox or video rentalbox.
Post by jgompf
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