Hi: I am informed that the city has no jurisdiction over Direct TV. That is obvious from the attitude of Direct TV. They tie you in with "contracts" for a year or two. Problem is that they have no obligations under their contract but you need to pay them with or without service. To wit a technician came about 3 weeks ago to make the system work. The appointment was for between 8-12AM. He showed up at 8PM. The law, I believe, requires a 4 not a 12 hour window. Do any laws apply to Direct TV? The technician could not complete the repair because the system was down. He said he would return the next day, that was weeks ago. We are still waiting for repair. The hoops and time one must expend to get anything done is atrocious. These people are effectively stealing from the public. I believe the city has an obligation to provide some sort of protection for its citizens against a predator company like Direct TV. This is a quality of life issue that should be addressed. Arthur L Finn Los Angeles