Respected sir/madam,
The third or fourth misdelivery by a subdriver: NOW I'm irritated! The first time it was funny; now it's undesirable. I live in a duplex. A duplex is a single contiguous building on one property divided into two dwellings. There is a walkway that extends in front of my neighbor's side, which quite obviously continues down to the porch on my side. The regular drivers (called jobbers) know this, or were able to figure it out logically (not difficult if one is not in rush, or anxious); with them I have only joy. However, a year ago, and now three days in a row recently, a subdriver couldn't find the address, and said it didn't exist!! EVen though it was their responsibility (after all, they were paid) to deliver, it took 4 additional work days to deliver a package of medical supplies which were time sensitive. After asking a supervisor to call me on two occasions to discuss this matter, and being jilted twice, I'm irritated and frustrated because I need care, respect and being heard. I also care about the level of training for the subdrivers, which at this writing, appears insufficient. Thank you for reading.