Send Report of News "Road & Race Inc."
Customer is totally uncared
For address verfication 2 weeks back itself one of your executive has come and spoke to our house owner, as am bachelor am wont be available at the office hours at home. Last wednesday(12-01-05) suddenly without any intimation my connection has been blocked and I called up your customer care center and I've been told its blocked due to non availability of person at home at the time of verfication, how come I will be there at come at the office hours, if your comming for verfication means before hand you must inform me so that I can make arrangements, and also he told the re verfication will be done only on 17 Jan 05 by 9am, but no one has come for verfication and again i called up the customer care and they told by tuesday(18-01-05) afternoon verfication will be done and number will be activated but esterday also no one has come for reverfication. Now almost a week over no action has been taken from your side. If I am not resifding at the given address means, how come i received your bill, bill dated 06-jan-05 and also i paid the bill amount. If the number is not activated by today morining, there is no way I AM GOING TO TAKE LEGAL ACTION AGANIST AIRTEL. Because every fault is on your side, for the past one week without connection i had been disconnected from the world. I never expected this kind of service from a reputed concern. Lastly I would like to say one thing to AIR TEL. Let how great your AIRTEL Technology may be if the CUSTOMER was not cared , you will be OUT.
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