Respected sir/madam,
I have a complaint against BSNL. I have applied in April 2006, for a broadband connection in Sec55, Gurgaon. The BSNL marketing people gave me a confirmation that the connection will be given in a week. However it is already three months and still there is no response from the BSNL office. I have spoken to almost every official at BSNL Gurgaon office. The list includes Ms Sneh: Marketing representative Mr Kataria: Engineering head Mr Naveen: DGM sec 56 Mr Meena: DGM sec 55 Mr Bhargav: PA to GM Mr Singh: The GM himself The department is not taking any step to resolve the issue. Initially they gave an excuse that they don’t have a modem. After a month they started saying that they don’t have port capacity in sec 55/56. This process is going on and now the matter has reached a stage where they disconnect the call. This is a perfect example of how a PSU works. On the other side Airtel and Reliance are giving connection in 3 days. I would appreciate if you can take up this matter on my behalf. Regards, Anshuman Project Manager INDUCTIS INDIA