Pep Boys' advertising tag line is "Pep Boys does everything for less" - but nothing could be farther from the truth. Customers walking into a Pep Boys auto service center will see a prominently d....Read Full Report

We had put a brand new set of tires in February because the outsides of the old front tires had worn down too badly from needing an alignment. Two weeks later, we took the truck to Pep Boys for an ali....Read Full Report

When took my car to pep-boys for brake service they put a nail in the side wall of my tire. I inspected my car before I took it in. I also have tire pressure sensors on my car that didn't low tire pre....Read Full Report

I had in January my car repaired at Pep Boys . They worked on the front axel of my 1997 Honda Accord. They added new cv joints and cv boots . Although the car was riding badly after that, shaking in....Read Full Report

I took my car to Pep Boys for a simple brake job and they tried to con me into $600 worth of front end work and other stuff that I just don't need. He told me my brake fluid was black and needed ....Read Full Report

To whom this may concern; This letter serves to file a formal complaint against the upper management of Pep Boys of California. Specifically against Ray Navares, the regional or Area manager of t....Read Full Report

Horrible Repair Work! Horrible Customer Service!

I\\ve had my car back into this location 4 times to repair my car. They\\ve taken $2500 from me and have Y....Read Full Report

i took my truck in for a thermostat replacement and to put a new radiator they took 3 days and cost me a freakin motor they took my truck for a test drive and said they motor blew up then they show me....Read Full Report

After 3 months of fighting with Baja i finally got the ok to return the go cart. Baja told me to leave the 150cc cart at the repair shop. Its been in this shop for three months. I was told....Read Full Report

I you bought pep boys tires with road hazard warranty, good luck in getting repairs. I bought my tires in Georgia and am now in Wesgt Va. Ran over a large wire which pentrated the tire.....Read Full Report

In early June 2010, I took my 1999 Jeep Grand Cherokee Laredo with a 4.0 liter 6 cylinder engine to the above Pep Boys facility to simply have the heater & radiator hoses replaced. I h....Read Full Report

3 years ago my husband purchased a full set of tires for our vehicle from Pep boys. The tires were 75, 000 mile tires with a mileage warranty on them. We hadnt had any problems with the ti....Read Full Report

I made the mistake of taking my 01 BMW 325I to Pep Boys, they changed my alternator. What I didnt know is they didnt
tighten one of the two bolts. On 3/7/11 my supertine belt....Read Full Report