I needed a new wardrobe. I went to Sears to get some clothes, however I did not have enough money. Then I saw a sign in the furniture department saying buy now pay later. I took this t....Read Full Report

Sears had sold me a treadmill that I have already ordered and paid for. I was assured that I would be contacted when the delivery arrived to the warehouse and they would deliver it right away.....Read Full Report

I ordered items online on December 12th 2011, and received a confirmation number. I received part of my order. Three items were to be shipped separately. The UPS tracking number was in....Read Full Report

I scheduled a HVAC repair visit for tomorrow, Wednesday, June 1st. I received a confirmation of appointment call the middle of the afternoon, Tuesday, May 31. At 8:00 pm Tu....Read Full Report

I preordered a copy of mass effect 3 collectors edition on feb, 25th. It is now March 9th, the game came out on the 6th, and I have not recieved it. Not only that, but i Have c....Read Full Report

Sears Home Improvement installed siding on my home. The work occurred during a time when i had emergency surgery and was unable to inspect the project completely. Prior to contracting for the ....Read Full Report

I ordered on 10/23/11 and pay on their website. A piece of vacuum which was in stock. The number of my order is C379386. The delivery date is scheduled for 11/03/11. Fo....Read Full Report

I have a sears service agreement for most of my appliances, refrigerator, stove, dishwasher, washer and dryer. I pay 400.00 a year for the worst service ever. My refrigerat....Read Full Report

I bought two pair of glasses @ sears. One of them was Ray Ban sunglasses an the other were transition glasses. They were just a little over a year old and they started showing signs of a c....Read Full Report

Less than a year and half ago, we went to sears to purchase a new KENMORE Elite 26cf refrigerator, front loading washing machine and dryer with the Pedastals and a dishwasher–all supposed....Read Full Report

I purchased an air compressor and discovered a part missing. Sears parts would not give me one but required me to buy one for over $11. Mean time I can’t use the compressor since the ....Read Full Report

We have suffered very disappointing service from Sears Appliance Repair and Sears Customer Service around the same issue – a dishwasher for which we had purchased extended service. To begin t....Read Full Report

On Sunday 10/23/11 we went to Sears Tool Department at Southland Mall in Hayward, CA. My husband explained to the Sales Associate that our Garage door opener would not work, that i....Read Full Report