Respected sir/madam,
I decided to try Acai Berry because of the energy benifits it claims to have, but I have to say that it will take me more energy to get out of this mess than the pills ever gave me - plus you can get a generic form of them at WAL-MART!!! Wish I knew that to begin with. I ordered 3 different brands to try them out; to see which one worked the best on me. Well, over a month and a half later, and about $400 later, the boxes arrived. But instead of 3, I have 7! It seems that the order confermation call that they make is just another sells promotion and that is how I ended up with MORE than double the amount I wanted. I still would like to know how a trial period can be shorter than the amount of time that it takes to receive the ordered item; 14 day trial for something that had to travel across the state (I live in the same state that they are shipped from!) Plus when I tried to contact constomer service I was on hold for hours - I do admit that I hung up at that point and kept trying at different times. When I finally got ahold of someone, I could hardly understand her, she didn't want to help me, and kept saying everything was my fault. Now I am getting to send the bottles back to the companies for a refund. (You have to get a refund auth # before you can do that though). They need sued. By the way, ALL the different Acai Berry Products that you see advertised and the Colon Cleaning products that go along with them come from the SAME company - or at least they are being disperst by the same company. I was given so many different numbers and they all led to the same voice promted answering service. It is time that something is done about this, and fast.