Respected sir/madam,
I've never been so frustrated in my cable life. I spend hours on the phone most of the time trying to figure out why the service is not working or why it has been disconnected even with bills having been payed. I asked Direct TV to discontinue my service but they gave me the condition of paying them over 400$ because of the 2yrs contract. I'm disconnecting this service out of my will why would I be paying them for the service they have been unable to provide? the deal is money and services.Direct tv should pay me.