Respected sir/madam,
I wonder if anybody could help in relation to a monthly subscription which was deducted from my credit card on the double. I had cancelled my subscription and was aware of the cancellation policy. However on the final month of subscription I was deducted twice. I have phoned the head office on a number of occasions and emailed on a further number of occasions. I got a phone call in December for the comapny, around the time RTE ran a program about customers being mis treated by comapnies such as Jackie Skelleys. They told me I would have a cheque for €67 of which to date I still have not received. This has been going on for just under a year. Any advise on what I should do? Thanks Joe