I ordered, what I thought was to be a free 14 day trial for supplements. I paid the shipping and I also paid for Duty. However, when my Visa statement arrived I saw that I was charged $130.41 per product all because I did not read the terms and conditions that stated I was to have called them within 15 days to cancel. I called VISA, who were sympathetic, but not able to credit the amount charged. They did give me a 1-888 # to call, but I did not get very far. Although I did get cancellation #'s verbally, Visa wants it in writing. Another point that I made was they sent me products that I did not order. Visa maybe able to help me if I can prove they are incorrect.