The SPICE RETAIL MOBILE STORE, G001, CITY CENTER, SALT LAKE, KOLKATA (earlier RPG CELLUCOM) has false sales promises and rates.
For exchange of my N91 8GB mobile phone, they quoted Rs. 5500/- in exchange of buying a new Nokia 5800 XpressMusic at Rs.13490. The store didn\\t had the phone and took advance as a booking amount and promised to reduce Rs. 5500 from Rs.13490 the next day.
The very next day they called to say that the new 5800 has arrived and I need to collect that.
But before I went, they called again saying that they cannot give 5500/- for my existing N91-8GB and offered only Rs.3700/-.
I understand that once booking amount is taken, a store should stick to its words.
The SPICE Retail mobile store does FALSE PROMISES and harasses customer. EVEN THEY SHOUT ON THE CUSTOMER on HIGH-PITCH without having minimum ethics.
They have wrong rates for mobiles and when told the actual price (that Mobile Store offers) they correct their prices.
THEY FORCES AND TRY TO SELL OUTDATED MOBILES like SE G900 which company has stopped manufacturing giving high discounts and offers.
NEVER EVER BUY Mobiles from SPICE (RPG CELLUCOM) RETAIL MOBILE STORE, G001, CITY CENTER, SALT LAKE, KOLKATA.
It\\s a FAKE STORE and Buying from there will give pains and sufferings.