Respected sir/madam,
Sir,
Airtel is providing certain value added services.I bought new Nokia mobile set and was trying to figure out as to what all facilities are available.I may have inadvertantly pressed a key which downloaded cricket t20 .Client gets SMS saying thanks for downloaging cricket or office challenger etc etc.and you have been charged Rs 99/-.This happened twice with me.
I dont even remember/know as to when and what key was pressed by me .I was just scanning the keys on phone.
Airtel must incorporate a system of warning that if any one presses a key accidently or inadvertantly,he must get to know its price before finally deciding to download.It should warn clients like this one: you are about to down load VAD costing Rs.99/- or whatever.In case you want to download press Y if not press N.
This will stop the harrasment of clients.
Regards,
BSRangi