Respected sir/madam,
I am writing about the horrendous managers at the Apple Valley, MN club. Many of us would complain to the wimpy managers about not demanding offending members who leave their locks overnight (for WEEKS at a time) to take them out or they will cut them off. Alicia especially, was one of the wimpiest...her response was, well we donot want to offend any of our members...even though there were so many lockers with locks on them that it was hard to get a locker during the busy time periods! We told her the club policy was any locks left overnight should be cut off! Your own policy!!! Once we complained enough we were asked to leave the club and viewed as troublemakers. Wow, asking the wimpy club manager to enforce the clubs own rules and you get labeled a troublemaker. My membership was revoked and I was told that I could not apply at any other club. I have since moved to southern California and when I tried to re-apply at a San Diego club last week I was denied membership because of my attitude and troublemaker comments in my file from Alicia. On top of this...they charged me for 3 months dues AFTER they revoked my membership! It took me about 10 phone calls to get my money back! On top of this, a gal friend of mine signed up for 12 months of training with a personal trainer. After seeing that their trainers are actually high school kids with no training she stopped going. Well, after 12 months the 13th month and she got billed again! Well, you must give IN WRITING a cancellation notice or they roll over your contract and keep billing you!!! A total rip off! Avoid, avoid, avoid at all costs these clubs!!!