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Feb
25
Sears Send Email
Warranty lack of work
Respected sir/madam,
gave my machine to larry/david at the Sears in rolling oaks mall in san antonio
on 11/4/09 under warranty work, it had a loud noise like a grinding
noise and the bobbin would not stay in place, during the month of
december/janaury i called and left several messages via the general
delivery mailbox. I finally called the 1-80-4my home number, she gave me
the dallas repair number of 214-553-6777 where a lady told me the part
was no longer available and thatwas it. I ask if I could trade in my old
machines towards a newer one, she could not tell me yes or no but sent
my phone call to a diana cooker, and again I left another voice message.
It used to be that sears was a trusted name in their products but I
seem to be getting the run around and donot like it, Im asking for help
in getting my machine fix or credited towards another one of your
machines.
I am at: 330 kitty Hawk Apt. 1305, Universal City, Tx 78148,
Post by diamondgurl320
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