Respected sir/madam,
I am dinesh bhardwaj, 9711139934. I went to vodafone store on 29/03/2010. They told me to mail to corporatecare.del@vodaphone.com for disconnection of my number. It was promised that my services will be disconnected by 3rd April. but It has not been done till now. I am very disappointed by all promises. I called up Irfas khan ( dont know the exact name) from retention department on 5th to enquire about why my number was not disconnected. He promised me that by next 48 hours it will be disconnected. Then I called up on 7th April. This time Tej singh from retention department appears and promises the same. Wait for next 48 hours. I do not know when the 48 hour series will end.
Can you believe it I being the corporate user is getting so much of trouble then what about the normal user? I have to move from the city and want to disconnect and pay my bill before I leave. But now I think, I should fill a lawsuit against Vodaphone as the promise of disconnection within three days in not fullfilled. What do other say about it?
I have attached the email sent by the vodafone to prove what I am saying is right. After suffering so much, I would suggest everyone to not go for any vodafone connection.