Respected sir/madam,
Order place 06 December 2008. Product not delivered until 30 March 2009, almost 4 x months later. I tried to track the order down to cancel in January 2009, as it took so long to arrive. I assumed the order was not placed or cancelled so I pursued it no further...Until today. The product (almost forgotten by me, arrived almost 4 x months after original order placed. I called the number on the enclosed leaflet within 30 minutes of opening the packet in order to cancel any further shipments and was informed that I had been charged over $80.00 for what was supposed to be a free trial. On the delivery label it stated 'YOUR TRIAL ENDS ON 4/2/2009', therefore also confirming free trial. I cancelled within 30 minutes of getting product in my hand for the 1st time as I was no longer interested in the product or the company. I tried insisting upon a refund of the (more than) $80.00 but was given the runaround. No Invoice comes with the product. No copy of the order, No order number... NOTHING except the bottle and a post-it size product advertisement. This is almost impossible to track.