Respected sir/madam,
I owned a business up until February 13, 2010. When I sold the business, the new owner wanted to have the AT&T phone & internet service transferred over to his name. We had to fill out forms, have them notarized, and then fax them back to AT&T, so we did. If they were not returned by February 14, 2010, my form stated the service would be disconnected. Well, I just found out on April 12, 2010, that the service never did transfer, it was still connected and still in my name. I contacted the new owner and come to find out, when he discovered the service never transferred to him he (with no way to contact me) he tried to have the service disconnected and then opened up a new account in his name. Well, I spoke with someone named Ashley at AT&T (ac0962@att.com) on April 13, 2010 who seemed really nice and helpful. She assured me that everything would be taken care of and back dated until February 13, 2010, but now she will not respond to any of my emails. I have called AT&T back and spoke to a lady who was very rude and who stated I will have to pay the full bill up until now