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Aug
31
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Quality of Service
Respected sir/madam,
I have been using the number 9880916561 for the past 6 years. Since I am receiving the promotional calls and messages at high volumes, I registered for DND (Do Not Disturb) service and I was communicated that it will be activated after the 45 days after the registration. I have also updated few the messages and from whom I am frequently getting, in Airtel website as well.
I waited 45 days and even then there was no improvement. Then again I had discussion with Airtel help desk, and then they again said that it can be activated after 10 days. I eagerly waited 10 days and found there was no improvement. Similarly I had discussion more than 6 times for DND activation every time they said that it will be activated, but I could not found any improvement. Then again I had a discussion today (i.e. 31st, August, 2010), finally they said that they can restrict promotional messages or calls only from Airtel and not from other provides. Then I asked them why did you made me wait till 3 months saying that it will be activated after 45, 10, 10… days every time
Post by sreenivasulu
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