Respected sir/madam,
For 5 years weve consistently complained of poor service and quality of lines at our home. Countless trips by AT&T to fix the problem has NEVER been resolved. Countless times we have lost complete phone service. Still not satisfactory and long-lived results. We pay the same rates for this utility as all people and yet we cannot get high speed internet of cable service from AT&T. Why do we then have to pay the same price as people getting all the service benefits? Could there be a legal right to seek damages or resolution to bring our phone lines up to the same standards of the majority? Should people in our area pay LESS than others since we dont receive the same quality and benefits?
As for wireless - Ive had AT&T for my business for years and it stinks. Their ads are misleading and misrepresents the consumer benefit. Its slow, its not 4G, rarely 3G, and coverage is very very spotty, unlike other wireless providers.