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Jan
17
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Lost airtime on cell phone
Respected sir/madam,
Bought a LG420 cell phone to replace one I lost. There were problems with the phone so I returned it and bought a different brand phone. New store policy is they dont do phone activations anymore but in the return process they deactivate the phone your returning. By doing this, you cant transfer your phone number or more importantly, your airtime minutes! I lost 90 minutes of airtime with this exchange exchange because, during activation of my new phone, they had no current recod of my phone # or airtime minutes. So after activating the new phone, I had to run out and by more airtime. I think they give you ten min. when you activate. This new policy they have cost me $30. I dont know why people like WalMart so much, I think they suck
Post by Denny Bucher
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