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Jan
21
Wells Fargo Send Email
overcharging, again and again
Respected sir/madam,
My husband wrote a check to me, on another bank, to cover his share of a credit card bill. I deposited this check on 12/31/10 into my Wells Fargo checking account. Unfortunately, the check was returned to and created a negative balance on my Wells Fargo account. I actually found out about this through the other bank, not Wells Fargo. On 1/8, I made a rather hefty deposit, which more than covered the negative balance on my account.
We had a big ice and snow event that week, and I was able to be home to check the mail. On Wednesday, I received a letter that stated there was a hold on my account for the amount of the returned check, completely disregarding that I made that deposit to my account four days before. I contacted Wells Fargo and told them of the deposit and said I didnt want the check redeposited. They could not assure me that it wouldnt be redeposited, so I went to the other band put a stop payment on the check before another negative balance was created on another account. I kept checking my balance and on Friday I discovered that I not only had yet another negative balance on my account, but they had charged me $70 in overdraft fees. I called them at 3:30 on Friday afternoon, my first day back at work that week, and had them look at my account. The call finally ended at 4:15 with the banker suggesting that I go to the branch and have the manager take the hold off of the check. I made it to the bank at 4:55, spoke with a very nice gentleman who in reality couldnt help me, as he was not the branch manager and she was unavailable. He assured me that she would call me on Tuesday.
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