Respected sir/madam,
I WENT TO INSTANT TAX ON 01/14/2011 TO FILE MY TAXES. I WAS TOLD THAT THEY WERE OFFERING LOANS FOR THE NEXT DAY. I HAD USED THE COMPANY BEFORE AND HAD RECEIVED A LOAN ONCE. I WAS TOLD TO CALL BACK BY TINA COLEMAN THE NXT DAY TO FIND OUT IF I HAD BEEN APPROVED. I WAS TOLD THAT I HAD NOT BEEN APPROVED AND THAT I WOULD HAVE T WAIT FOR THE TWO WEEKS TO GET MY CHECK ONCE THE IRS RELEASHED THE FUNDS. UPON CALLING TO CHECK THE STATUS OF MY REFUND ONE WEEK LATER I WAS TOLD THAT I NEEDED TO BRING IN A COPY OF MY DRIVER\\S LICENSE BECAUSE SHE DIDNT HAVE IT IN THE SYSTEM. I TOOK MY DRIVER\\S LICENSE IN AND I CALLE THE NEXT DAY TO CHECK ON MY REFUND SHE THEN STATED THAT IT HAD BEEN ACCEPTED AND THAT MY CHECK DATE WOULD BE 01/28/2011. AFTER SPEAKING WITH MY SISTER WHO GOT HER CHECK ON TODAY 01/27/2011 AHEAD OF TIME I DECIDED TO CALL AND CHECK ON MINE. I WAS TOLD BY TIM ANOTHER WORKER THAT I WAS REJECTED BECAUSE MY DEPENDENTS SOCIAL SECURITY NUMBER\\S DID NOT MATCH THE IRS FILES. I SPOKE WITH TINA COLEMAN WHO TOLD ME THAT SHE FAXED OVER A COPY OF THE SS CARD TO GET THIS CORRECTED AND THAT I SHOULD COME UP THERE AT 1:00PM, WHEN I ARRIVED SHE WAS NOT IN THE OFFICE. I WAS THEN TOLD BY TIM THAT HE HAD CORRECTED ALL OF THE INFORMATION AND THAT IT CAN TAKE UP TO TWO WEEKS FOR THEM TO REVIEW IT AND SET A CHECK DATE. WHICH WOULD BE 02/11/2011. I THEN CONTACTED THE MAIN OFFICE AND REQUESTED TO SPEAK WITH A MANAGER WHO CALLED ME BACK AND SAID THAT TINA COLEMAN SAID THAT I DID NOT GIVE HER A COPY OF MY DEPENDENTS SOCIAL SECURITY CARDS AND THAT IT WAS NY FAULT THE IRS REJECTED ME. I THEN STATED WELL HOW COULD SHE HAVE FAXED OVER A COPY OF THE DEPENDENT SS CARD IF SHE DIDNT HAVE A COPY. HE THEN STATED THAT IS A GOOD QUESTION. HE TEHN STATED THAT ONE OF THE DISTRICK MANAGERS WOULD HAVE TO GO OVER THERE AND CHECK THE FILES BUT HE THEN GAVE ME A NUMBER TO HIS CELLPOHNE, I HAVE MADE SEVERAL CALLS TO THIS MAN AND I HAVENT GOTTEN AN ANSWER OR A CALL BACK. WHAT I DONT UNDERSTAND IS WHY DO THEY HAVE O LIE? ALL THEY HAVE TO DO IS TELL THE TRUTH BECAUSE EVERYONE MAKES A MISTAKE. WHAT MAKES ME REALLY MAD IS THAT THEY ARE NOT OWNING UP TO THEIR MISTAKES AND THAT THEY ARE TRYING TO GET OUT OF GETTING ME MY MONEY THAT I NEED BAD TO PAY BILLS THAT ARE BEHIND. JERMAINE IS THE DISTRICT MANAGER TINA COLEMAN AND TIM ARE THE TAX WORKERS. IM ABOUT TO GO UP TO THE COMPANY AND SEE WHAT IS GOING ON BECAUSE NO ONE HAS CALLED ME BACK. TONIGHT I AM CONTACTING ANDY WISE TO GET THEM EXPOSED ON TV AND I WILL BE PLACING SOME OF THESE POSTS ON TV FOR THE WORLD TO SEE. INSTANT TAX SERVICE IS A RIP OFF.