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Respected sir/madam,
This is a review of after sales of stockists of Vijay Appliances. M/s Star Electricals, one of the leading stockists of Vijays products - speak well but try to convince the customer to get away with defective products sold by them. Though the company M/s vijay is willing to service the products. The stockists show no interest in this. This is my experience after buying immersion heater on 10th Jan 11.The heater fumed and did not work on 20th. Start electricals did some thing (serviced?) and again fumed on 23rd. Now they collected the product and told that they will set it right in few days. one full month passed and visited them 4 times. on 1st March they showed me some other old heater and told that it is repaired, just to get rid of the problem. I just called Vijay (difficult to get vijays service centres contact number!), they advised me to bring the heater. now the summer has started.. i have to wait for 9 more months to use the heater in chennai.
Post by Vijay
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