Respected sir/madam,
hi i am vodafone prepaid customer . i do not use gprs service . I have activated a scheme where i refill my balance with 751 and i get 1400 local and std mins and 750 local sms free. every night they deduct my bal with 5-10 rs and i call customer care they dont have explanation . earlier also such thing had happen when i made complain no one reverted back than i went to thier galery they said charges were deducted for gprs i said i dont use gprs so how can you deduct they had no explanation they said they would get back to me and refilled my balance with Rs25. now again they have started and this time it is not only my balance but also my brothers balance being deducted.