Respected sir/madam,
LA Fitness is absolutely ridiculous! Their cancellation policy is set up as a ploy to keep the last months service charge. I was sharing an account with my brother, and I wanted to cancel. They charge me every month on the 28th and my brother on the 24th.
I went in person to the gym and got the cancellation form. I sent in the form on the 14th, which is plenty of time before the 28th. When I saw that I still got charged on the 28th, I called them up to complain. They gave me the corporate number. When I phoned them, their excuse to having charged me was that they didnt receive the form on time. What liars!
So the second month, I sent it certified and paid almost $5, plus my time at the post office and additional frustration. I have proof that the cancellation form arrived on the 21st, still almost a week before my charge date, yet, not only did they still charge me, they had the audacity to charge me on the 24th with my brothers charge.
I was furious. My brother called up the gym and they told him that he needed to come in person and show proof of the certified mail. I told him that was ridiculously to have to make an extra trip. They do not have a fax number!