Respected sir/madam,
I have been trying to get my Direct Tv fixed for weeks now. They keeping making appointments day and after day and never show up. Sometimes they call at 4PM to say had decided not to come to my area that day. Why couldn't they tell me that at 9 AM ? Why make me wait all day as a prisoner in my house when they had no intention of even coming to the area? Then the next day they call at 4pm ( the guy was supposed to show sometime between 8 am and 4 pm) to say he was just around the corner and would be there within 15 minutes. Then they call back at 5pm to say he should be there even as we speak, Then they call at 630pm to ask if my problem was resolved by the technician WHO NEVER SHOWED! Rinse wash and repeat day after scheduled day as I am kept a prisoner in my own house.