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Sep
12
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paid for services never received
Respected sir/madam,
AFter several emails making think I was in some sort of special transit I signed up for the $49 rate of my report. \\\"Norah\\\" said it would be 24-48 hrs before my report would come in. 4 days passed and I submitted a complaint to the help desk online. They asked me to send in a copy of my receipt of payment, I did. 4 more days have passed and still no report. Now the automated Norah who was so supposedly in tune with how important it was for me to get this reading is now offering a $19 rate, not even acknowledging I have already paid the $49. I am now ready to ask for a full refund. What a scam! I read others on hear that got the same emails that appeared to be some special, unique transit that was so huge and important for me and so rare that she felt compelled to offer me more of a discount. I felt it was a scam but thought to get a reading anyway of what info the astrological programs would offer. I still havent gotten my reading! BS!!! SCAMMMMER!!!
Post by CB333
3 Comments and Trackbacks (Add your Comments)
Posted: 10 Jun , 2012 by Andy Murray  
Scam also all six so called books I bought have errors and are unable to be opened by Adobe Reader
Posted: 07 Jul , 2012 by Storme  
Yes probably is a scam but disclaimer does say for entertainment. Generalisation well poor others if there free reading was as accurate as mine. Would like to go further but i get 45 a week thats it. Maybe Nora will take pity on me and do the rest offerd for free or i pay her when her predictions come true. And just think of the great publicity i will give. O:-)
Posted: 07 Oct , 2013 by Deborah  
Hello!

We appreciate your feedback. I would like to take the opportunity to explain a few things if I may.

We do create personalized readings for our buyers, and have a 24 hour support line for clients that need further clarification on their readings or charts.

As well, because we know that people will respond in individual ways to our readings, we offer a 100% money back guarantee on all of our products for your peace of mind. As well, while in some cases it may take some time, we certainly do abide by our 100% Refund Guarantee on all purchases.

If you would like clarification on anything else or would like your refund transmitted sooner or more efficiently, please email me at deborah@premiumastrology.com

Thanks!

Deborah H.
Client Care Assistant
Premium Astrology
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