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Nov
12
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Customer Dissatisfaction
Respected sir/madam,
The wall display in the store has women\\\\s frames on one side and men\\\\s frames on the other. The frames I chose were on the men\\\\s side of the room. However, after I received my glasses, I found the frames were actually women\\\\s frames (Invincilites Zyloware Kappa 102.) I printed out three different websites that stated this, however, when I went back to tell the lady I was dissatisfied that I purchased women\\\\s frames, and presented her evidence that they were, she argued with me saying the websites were wrong. Then she adjusted them (I just got them a few days ago and they already need adjusting, if that tells you anything about the quality of the frames...) and sent me on my way with a $400 pair of women\\\\s eyeglasses.\r\n\r\nOverall, I am very dissatisfied. They told me the glasses would be in between 7 and 10 days, when in actuality it was over 2 weeks. And they never called to tell me they were in--I called them to find out where they were.
Post by Vangoatee
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