We ordered a walk in freezer door custom made for certain door opening. The door was promised to be delivered in 3 weeks. The manufacturer never called to notify of the delay. When the door came it was not made to the specifications agreed upon. It did not come with a heater element. The door arrived damaged and 12 weeks late with out reason or notification the door would be late. When the manufacturer was notified they agreed to pick up the door and issues a refund. The door was returned to the manufacturer. A partial refund was made with no apology. Currently legal action is being taken against this company for fradulent charges.