Respected sir/madam,
This morning on the way to work I stopped at the McLearn Square Burger King in Herndon, VA to get my usual Breakfast Bowl and coffee. I went inside because it usually takes too long to go through the drive-through. After waiting several minutes inside for someone to take my order (not unusual for this store) I asked for a Breakfast Bowl and coffee. I was curtly informed that “We don’t have that any more.” I then suggested that someone take down the huge poster in the window advertising the Breakfast Bowl and then informed them that I was going to go to McDonalds.\r\n\r\nI don’t know if BK is not making enough profit on the Breakfast Bowl or if you guys are just trying to drive customers to McD’s. Why don’t you try taking some Marketing classes at McDonald University. I am sending a copy of this complaint to my son and asking him to post it on his facebook and tell all of his friends and I plan to do the same here at my huge Federal Government office. “Long live the Hamburgler”.\r\n\r\nThis is pretty much the only Burger King in the area, so it’s not like we can go to a different one! The employees have been absolutely horrible, and unfriendly at this location. They barely even say anything to the customer! You are suppose to order your food, they tell you how much, then when you pull up to the window, they stare at you and you’re expected to hand them the money. Majority of the time, you have to pull to the side because your orders not ready!\r\n\r\nReally??? This is suppose to be fast food, I shouldn’t wait more than ten minutes for my order!! Especially when it’s ONE meal! The food is awful as well! The fries have been undercooked (not heated thoroughly) the chicken sandwich made me sick, since it was 90% breading 10% chicken, it was DISGUSTING!! Shame on Burger King!