On 2/16/2012 I purchased a copy of \\\"The Breeder\\\\s Standard 2009\\\" and \\\"The Scoop\\\" software. When I tried to download the products from the two alternate links provided neither worked. I tried on another computer and no avail. I tried using Google Chrome instead of Internet explorer and it still didn\\\\t work. I tried using Safari and no luck. I get a 404 error. Page not found.\r\nI contacted the company by email and I did not get a response. I called their 800 number several times with no answer. I have sent an email almost every day and called over 10 times and have left several voice mails and my calls have not been answered.\r\nThe thing is I know this used to be a legit company. I bought software from them in 2005 and all was well. I know they are not out of business as they have a \\\"2012\\\" version of their software. Their old website is now a car dealership site but I found my original purchase from 2005 on their new website.\r\nI am unsure how this company has went from good to bad but this is a warning for all those out there... DON\\\\T BUY FROM THEM!!!\r\nI have filed a complaint with my credit card company and with the BBB. Hopefully no one else will fall prey!