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Feb
21
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No replacement mobile phone
Respected sir/madam,
MILITARY PERSONNEL BE AWARE! I purchased a mobile phone at the Ft Rucker Post Exchange. The clerk offered a Wireless Protection Plan for my mobile phone at $199.00 which I purchased. After a month, my phone was damaged and I reported this to the Bankers Warranty Group. There brochure and customer service rep states a replacement provided within 48 hrs. It has been 8 days and no phone has been furnished. Also, the customer rep stated that I had to pay a $125.00 deductible charge which was not mentioned by the sales clerk. The customer service rep also stated I would get a phone but not the new Razr phone. I have contacted to Post Exchange Headquarters requesting they stop doing business with this company. I am also going to contact a lawyer!
Post by LLCHIEF
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