I have been in contact with them several times since February. They billed me for the vitamins and mailed them without asking if I wanted them. I returned them 2 weeks ago without opening the package. They not only did not refund for that but they then tried to bill me for more. I was told last week when I called it can take 7 days to send refund it has been more then a week. I called today and I was told it can take 4-6 weeks. I informed the woman to tell her boss if it is not back in my account by tomorrow then I will file a police report. I am done buying things on the internet and giving out my card info.