On their website under \\\"how to buy\\\", they say that what they pay for the vechile at the auction, is what you pay, plus there fees, of which, $499 is a broker fee paid to them for bidding for you at auction. My high bid was $25500, and invoice from Copart Auction to them was$22000, plus fees of $555. They refused to return $3500 to me, as stated on their web site. GSA Auctions is a lic. Fl. car dealer. I have docs. to support these statements, give me a email address and I will send them, pdf .