Ordered my late father\\\\s DD214 from this company.\r\nI received a couple of e-mails during the first 24 hours.\r\nThen, nothing. I sent e-mails and got no responses.\r\nI called twice and as soon as I identified myself, the line went dead.\r\nLeft a voicemail and got no response to that either.\r\n\r\nI paid $89 for the 7 day service. That time has come and gone. And I\\\\m being ignored / hung up on.\r\n\r\nNow, looking for reviews, I find nothing but bad ones.\r\nIf I Google \\\"Touchstone Research Reviews\\\" I find this site and at least half a dozen others - all filled with reviews of people who didn\\\\t get their product.\r\n\r\nIf you haven\\\\t ordered from this company, DON\\\\T!\r\nIf you have and haven\\\\t gotten your product (I\\\\m not sure if anyone does) please contact your credit card company and dispute the charge!\r\nDon\\\\t let this crook get away with cheating you!\r\n\r\nThere is one person in the company - Chris.\r\nHe answers whether you call the NYC number, the WV number or the 800 number. Where is this company located? They claim an NYC address.\r\nBut they are not listed in NYS Dept of Corporations, Directory Assistance.\r\n\r\nI see he has responded to complaints on this site by saying things like \\\"every business has some complaints..\\\"\r\nThis one has nothing but complaints.\r\nThis site, Ripoff Report, pissedconsumer.com and 43 complaints listed on the Better Business Bureau web site.\r\nIs that enough?\r\nI don\\\\t believe anyone gets their order fulfilled by this company.