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Respected sir/madam,
directbuy of fort mill specializes in high pressure sales tactics, and will do or say anything to get a person to sign up, cost is $5000, then after 3yrs its $190, they say, (ben martin franchise owner), that they are bbb Accredited, and are not at all. ben will lie through his teeth. there prices aren\\\\t what they say they are, there is a contract people have to sign, which states that memberships can\\\\t be cancelled, and been martin himself will tell you that to your face with all the smugness and arrogance befitting the jackass that he is, they will finance you if you don\\\\t have the $5000 in your pocket, with a high interest rate through a company called beta finance, which is wholly owned by example corporate, and beta finance is an aggressive finance company with the reputation of a bad third world country.this company should be investigated by us dept of consumer affairs, the IRS and a vice squad, the walk a fine line between illegal and legal practices, if a person goes to the bbb website, look at the difference between directbuy corporate, and the individual store . you will see a huge difference. example:Southern Piedmont/Charlotte, NC BBB > Business Directory > Buying Clubs & Group Purchasing Service > DirectBuy of Fort Mill BBB Business Review overviewcomplaintsdirectionsWhat is a BBB Business Review?This Business is not BBB Accredited\r\nDirectBuy of Fort Mill\r\nPhone: (803) 835-8950\r\nFax: (803) 835-8984\r\n2180 Carolina Place Dr Ste 103, Fort Mill, SC 29708-7003\r\\r\n\r\n\r\nB-On a scale of A+ to F\r\n\r\nReason for Rating\r\nBBB Ratings System OverviewSharePrint\r\n\r\nXPrint OptionsPrint this page\r\nPrint all review pages\r\nBBB Accreditation\r\nDirectBuy of Fort Mill is not BBB Accredited.\r\n\r\nBusinesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.\r\n\r\nTo be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.\r\nReason for Rating\r\nBBB rating is based on 16 factors. Get the details about the factors considered.\r\n\r\nFactors that lowered DirectBuy of Fort Mill\\\\s rating include:\r\n\r\nLength of time business has been operating.\r\nFactors that raised DirectBuy of Fort Mill\\\\s rating include:\r\n\r\nComplaint volume filed with BBB for business of this size.\r\nResponse to 4 complaint(s) filed against business.\r\nResolution of complaint(s) filed against business.\r\nBBB has sufficient background information on this business.\r\nCustomer Complaints Summary\r\n4 complaints closed with BBB in last 3 years | 4 closed in last 12 monthsComplaint Type Total Closed Complaints\r\nAdvertising / Sales Issues 3\r\nProblems with Product / Service 1\r\nBilling / Collection Issues 0\r\nDelivery Issues 0\r\nGuarantee / Warranty Issues 0\r\nTotal Closed Complaints 4\r\n\r\nComplaint Details | Definitions | BBB Complaint Process | File a Complaint\r\nGovernment Actions\r\nBBB knows of no significant government actions involving DirectBuy of Fort Mill.\r\n\r\nWhat government actions does BBB report on?\r\n\r\nAdvertising Review\r\nBBB has nothing to report concerning DirectBuy of Fort Mill\\\\s advertising at this time.\r\n\r\nWhat is BBB Advertising Review?\r\nAdditional Information\r\ntopBBB file opened: 06/12/2009\r\nBusiness started: 02/01/2012\r\nType of Entity\r\nCorporation\r\n\r\nIncorporated: February 2012, SC\r\n\r\nContact Information\r\nPrimary Contact: Mr. Ben Martin (Franchise Owner)\r\nMr. Chris Beile (Member)\r\nMr. Rand Falbaum (Member)\r\nMr. Jerry Letendre (President)\r\nMs. Miranda Martin (Franchise Owner)\r\nMr. Carl T. Miller (Franchise Owner)\r\nRelated Businesses\r\nBBB-West Coast Florida Ben Martin owned this company in Florida.\r\n\r\nNumber of Employees\r\n20\r\n\r\nBusiness Category\r\nBuying Clubs & Group Purchasing Service, Home Design & Planning, Home Furnishings\r\n\r\nAlternate Business Names\r\nDBFT, LLC\r\n\r\nIndustry Tips\r\nBuying An Unbuilt Home\r\nDiscount Buying Clubs: What You Order is Not Always What You Get\r\nDont Forget to File for Rebates\r\nDirections | Enlarge\r\nLocationsX1 Locations\r\n2180 Carolina Place Dr Ste 103 Fort Mill, SC 29708-7003(803) 835-8950Directions\r\n\r\nIndustry Comparison ChartXThe information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB\\\\s database of businesses located in Southern Piedmont/Charlotte, NC. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.\r\nBuying Clubs & Group Purchasing ServiceHome Design & PlanningHome Furnishings\r\n*DirectBuy of Fort Mill is in this range.\r\n\r\nX Types of Complaints Handled by BBBBBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:\r\nAdvertising or SalesBilling or CollectionProblems with Products or ServicesDeliveryGuarantee or WarrantyWe do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.\r\n\r\nX BBB Complaint ProcessYour complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company\\\\s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.\r\n\r\nX Industry Tips for Buying Clubs & Group Purchasing ServiceBuying An Unbuilt Home\r\nDiscount Buying Clubs: What You Order is Not Always What You Get\r\nDont Forget to File for Rebates\r\n\r\nX What is BBB Advertising Review?BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.\r\n\r\nX What government actions does BBB report on?BBB reports on known significant government actions involving business\\\\ marketplace conduct.\r\n\r\nX Thank you for your feedback.\r\nHelp us improve by taking our survey.\r\n\r\nX\r\n\r\n- Select Language -ArabicBulgarianCatalanChinese (Simplified)Chinese (Traditional)CroatianCzechDanishDutchFilipinoFinnishFrenchGermanGreekHebrewHindiIndonesianItalianJapaneseKoreanLatvianLithuanianNorwegianPolishPortugueseRomanianRussianSerbianSlovakSlovenianSpanishSwedishUkrainianVietnameseText SizesmallmediumlargeQuick LinksFile A Complaint\r\nIndustry Tips\r\nAccredited Business Directory\r\nAssociated SearchesStill searching? Find more businesses offering similar services.\r\nFeedbackRECOMMEND\r\nWould you recommend this review to others?\r\n\r\nPlease Select: YesNo\r\nShare with us\r\nTo better assist you, please take our brief survey about the format / readability of this review so that we may continually improve your experience.\r\n\r\nContact us\r\nEmail us at with your questions, suggestions, and concerns.\r\nFor Consumers\r\nCheck Out a BusinessComplaintsResource LibraryBBB Accredited Business DirectoryPrograms and ServicesFind a BBBFor Businesses\r\nEdit DirectBuy of Fort Mill(Claim This Review)For Accredited BusinessesApply for AccreditationCheck Out a BusinessComplaintsResource LibraryPrograms and ServicesFind a BBBFor Charities & Donors\r\nCheck Out a CharityCharity Reports & StandardsCharity Complaints and ReviewsAbout BBB Wise Giving AllianceCharity Seal ProgramResource LibraryAbout Us\r\nMission StatementBBB StructureFrequently Asked Questions (FAQ)Find a BBBNews\r\nPress ReleasesNews ArchiveContact UsLogin© 2012 Better Business Bureau®, Inc. | #217586\r\nBBB Reporting Policy | Trademarks | Terms of Use | Privacy Policy | BBB Directory\r\nIn Southern Piedmont/Charlotte, NC\r\nXWhat is a BBB Business Review?We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.\r\n\r\nXBBB Reporting PolicyAs a matter of policy, BBB does not endorse any product, service or business.\r\nBBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.\r\nBBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
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