SGBS BANK OF SENEGAL -Societe Generale de Banque au Senegal Senegal Dakar:
It has come to my notice two instances like this. After getting the Beneficiary\\s information- payee\\s of the Cheques/Drafts, this Bank sends Remittances with Unprocessed Currency in US$ or Euroes-(Security Fund), through their Local Hand in Agents. He will land in Delhi or Mumbai Air Port, informs the Beneficiary that he has landed in India and to arrange the Customs Clearance Fee to get the Remittance Box. After getting Customs Clearance, the hand in Agent will call at Beneficiary\\s Residence. Asks the Beneficiary to open the Box. Now begins the actual Story. To the surprise of Hand in Agent and the beneficiary, the Bottle placed in the Box, said to contain the Chemical to process the Fund duly well packed/wrapped with Cotton and Brown Tape, will be broken. He will process few, say five Currency Notes, with the residual liquid in the cotton and lefts for Mumbai to get another Bottle. After wards the Beneficiary will receive the message that the Bottle of Chemical costs $.100,000. Do not know why this Bank is doing like this i.e., placing the Broken Chemical Bottles? The Bank says that their responsibility is siezed by sending the Remittance Box. Without acknowledgement from the Beneficiary, how the Banks responsibility seizes? Is it not incumbent on the Bank to see that the Processed Currency is being received by Beneficiary? Some action has to be initiated in this regard to safe guard the Beneficiary\\s interest.