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Respected sir/madam,
I am seriously disappointed with Domino’s the past two weeks, and will not be ordering from them again. Last week I ordered 2 pizza’s online, only when I paid by paypal even though I got an email saying I had been charged, the order status came back as not placed. I called the shop in Erith and was told that the order wasn’t on their screen so I should place again, and mentioned that had been charged and the young lady said it wouldn’t go through. However on checking my statement this week I can see that I was charged twice as thought, so need to know how to claim this second charge back.\r\n\r\nMy problem tonight is that the order I placed again on line was incorrect when it arrived. When the order arrived I received a cheese and tomato rather the ham and mushroom, so called the shop to advice. A young lady explained that on their screen it says cheese and tomato, and the manager says that they can’t do anything about it… I wasn’t happy with that reply as I had it in black and white what I ordered online, and spoke to the manager. Approx 40 minutes later a ham and mushroom arrived, and to be honest it looked as though it had been thrown around the floor before being brought to us. In actual fact I was going to bring it back to the shop, but my son was hungry.\r\n\r\nI think to be honest it looked like it had been thrown on the floor. I have written to the branch to complain so will see if I get any response. My son said it tasted like it looked and threw most of it in the bin, no wonder they ar eoffering buy on eget one for a fiver!! it’s rubbish…
Post by Gezene
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