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Uninsured Kidney Patient
Respected sir/madam,
Lack of care from Family Healthe Clinic at Riter Center, at The University of Texas Healthe Science Center at Tyler. More specifically, Dr. Jeremy Dickerson. I visited withe Dr. Dickerson on June 13the withe severe upper abdomen pain from what may be pancreatitis, may be an ulcer, so he ordered blood work which I promptly had done the same day. I was a returning patient withe Kidney Disease and needed refills on blood pressure, pain and anxiety medications. I signed release forms from previous Doctors and left the office withe the assurance that once my records came in, thee Doc would refill the medications that were considered controlled substances. The following week after not hearing from the clinic with my blood work results, I called to get them. I was told that the nurse would call me as soon as possible. I called for 3 days and didn\\\\t hear back. After 6 days I returned to the clinic in person to retrieve my results and find out if there was a hold up on my records. The nurse explained to me that my blood work was normal but they hadn\\\\t even ordered blood tests for pancreatitis, simply a regular work-up and that I would need to schedule further blood tests. She also let me know that she had not received my records and it probably wouldn\\\\t do any good to call my previous Doctors to ask that they send my records as soon as possible. I immediately left the office extremely upset and in severe pain from the therobbing in my gut. I called my Doctors and both assured me that my records had been faxed only the second day after being requested. So I immediately called the nurse once again to let her know my records were indeed there, yet I still heard nothing back. I am a patient withe no medical insurance and I pay cash to see the Doctor. Yet The University of Texas Healthe Science Center at Tyler has consistently made me feel ashamed for having pain and afraid to tell anyone. I am a human being withe a chronic illness and yet I can\\\\t get any medical, much-less good medical care at this facility. I have been a patient here for over 3 years and it just gets worse every time I am seen here. Being out of work withe no insurance is a challenge in and of itself. Being treated like I don\\\\t count is much worse. Shame on you Dr. Dickerson and shame on The University of Texas Healthe Science Center at Tyler for condoning such behavior from your interns.\r\n\r\nI would like to be treated as a patient just like any other and not made to feel as if just because I have no insurance, I must not be sick. I paid for my Doctor visit and labs in cash and still have no idea what\\\\s wrong withe me.
Post by Dr. Jeremy Dickerson
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