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Respected sir/madam,
I Purchased a Deal For Facial,Back Massage And Pedicure On Arrival At Serenity Beauty Studio I Was Greeted By a Pleasant Young Lady,I Was Then Taken Upstairs to What I Could Only Describe As a Tatty Back Bedroom in Need Of a Good Clean,in The Room Was a Massage Bed Which Had a Quilt And Towel And Pillow All Of Which Were in Need Of Good Wish And Still Messed Up By Previous Client,I Noticed a Trolley With a Plastic Bowl With Dirty Water in And a Flannel. Which in My Opinion Should Have Been Emptied Before My Arrival,The Young Lady Then Did My Pedicure Which my 6yr Old Grandchild Could have Done Better.I Was Then Asked to Get On The Mucky Bed For My Back Massage Which Again Was Very Poor.Then Came My Facial The Lady Took the Bowl of Dirty Water out The Room Came Back With I assume Clean Water And The Same Flannel By Now I Just Wanted to Leave,She Then Wiped My Face With The Flannel And Continued With So Called Facial,Well I Would Be on Here All Day If I Were to Explain That Disaster.With I Would Like to Know is Are These Establishment Vetted Before Selling The Deals And If Not Then You Should Send a Mystery Shopper in.I Dont Know How many Beauticians Are There But I Got Rebecca, As I Said She Was Pleasant Enough, But Having Had Many Beauty Treatment This Was Very Unprofessional I Would Hate Anyone to Waste Money on This Deal.I Look Forward to Your Reply.Many Thanks Wendy
Post by wendy styler
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