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Unauthorized charges
Respected sir/madam,
I signed up for the trial membership when I upgraded my classmates account to a Gold membership. Their company offered a $15 cash back rebate. I received my rebate in the mail yesterday and it was for $10 not $15 as they advertised. I called today to speak with a customer service representative to end my membership (since their advertisement was faulse). He said he was sending me the $15 right now but that my membership was staying active. I told him no. I am cancelling the membership now and I want to know why I was sent $10 instead of the $15 they promised. He kept telling me if the membership stayed active I could enjoy the $15 and that he would even not charge me for next month. I still cancelled my membership and am now out $5. I will never recommend their membership to everyone. I will be contacting the BBB. I will let everyone I know how I was lied to by their rebate offer. Great fun huh? I don't think so! More like great aggravation!
Post by Silvia
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