Complaint: I submitted a request online and selected AE Factory Service. The appliance that was being repaired was at a rental home I own. After asking the repair man to complete the repairs and send me the invoice I was informed he was unable to do so. I explained that he would fax, email, or mail the invoice. I just needed a bill for my records. No matter how I asked him to send me the information his answer was the same and he would not send me the invoice. With technology where it is today there is no excuse to not be able to send a customer their invoice. I was extremely dissatisfied with this service and told the repair man that I would be hiring a different vendor to complete the repairs.
Tags: Builders & Contractors
Address: 2511 Sullivan Rd College Park, Georgia United States of America